BUX is a mobile first company and therefore the most efficient way to reach out to the support team is via the live chat where they are available during sto...
Mon, 9 Dec, 2024 at 1:36 PM
We're sorry to see you're thinking of leaving us, but thank you for using the app. Before requesting account closure, please also consider our BUX B...
Tue, 12 Aug, 2025 at 2:42 PM
If you have a BUX Plus or BUX Prime account, Interest is paid retrospectively, within the first half of the month. For example, the interest for January wou...
Fri, 25 Jul, 2025 at 9:33 AM
At BUX we strive to give you the best possible experience. In case you’ve already talked to Support and the matter was not resolved to your satisfaction, yo...
Mon, 17 Mar, 2025 at 1:28 PM
Occasionally after an important update you may need to re-login to the app. Below we cover the main steps and the questions that may arise as you do this. ...
Thu, 14 Nov, 2024 at 8:48 AM
When will the monthly service fee be charged? The monthly service fee is charged retrospectively for the previous month. So for example, you will be cha...
Mon, 21 Jul, 2025 at 10:55 AM
The variable service fee is based on the value of your investments (not your cash). In BUX Basic there is no threshold, so you will be charged 0,2% on all ...
Mon, 18 Aug, 2025 at 1:56 PM
Within the BUX app we provide you with information for each stock to help you make informed decisions. Here's a description of what the data represents...
Mon, 17 Apr, 2023 at 10:12 AM
If you don’t have a codice fiscale (Italian tax number), you can calculate it online using this website: https://www.codicefiscale.com/ If you were not b...
Wed, 20 Nov, 2024 at 3:44 PM
