Support Center

Portfolio & Account

Can I transfer my existing portfolio to BUX?
Yes, transferring your existing portfolio to BUX is possible*. If you would like to make use of that service, please reach out to our support team via the i...
Mon, 17 Apr, 2023 at 10:13 AM
Are the funds and shares in my account protected?
As you might have read before, at BUX we take security very seriously. BUX has the duty to ensure that the assets that clients hold with BUX are segregated....
Mon, 15 Apr, 2024 at 3:00 PM
How will I receive dividends?
When you own shares in a company that pays out dividends, we’ll award the dividend to your account when the company has made it available to us.  The wa...
Thu, 30 Apr, 2020 at 9:35 AM
Where can I find an overview of my transactions?
There are two ways to receive an overview of your transactions. The first way is via our automated monthly transaction overview explained here: It is po...
Tue, 20 Feb, 2024 at 9:07 AM
Performance metrics explained
As of mid March 2024, we are releasing some updates that improve the performance metrics that you see at the top of the ‘portfolio’ page in your app. This a...
Tue, 12 Mar, 2024 at 10:21 AM