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Knowledge base
BUX FAQs
General Questions
7
How do I close my BUX account?
How do I receive interest on my cash balance?
Free shares - how does it work?
How do I file a complaint?
How is the monthly service fee charged?
View all 7
Deposits & withdrawals
4
How long do withdrawals take?
How long do deposits take?
How to change your linked bank account
How can I make an international payment to BUX from Ireland?
Crypto
1
Why can I no longer buy crypto with BUX?
Orders
4
What is the maximum amount I can invest in one order?
Buying US stocks with euros. How does this work?
What types of orders do you offer at BUX?
How does the free ‘Zero order’ work?
ABN Amro's acquisition of BUX
10
Why did BUX decide to be acquired by ABN AMRO?
Who is ABN AMRO?
Will there be any immediate changes to the BUX app or user experience?
Will the fees or costs associated with using BUX change as a result of this acquisition?
Will there be new products or features introduced after the acquisition?
View all 10
Portfolio & Account
6
Can I transfer my existing portfolio to BUX?
Are the funds and shares in my account protected?
How will I receive dividends?
Where can I find an overview of my transactions?
Performance metrics explained
View all 6
Taxes
7
How does BUX handle my taxes?
What is financial transactions tax and when do I pay it?
Belgian Tax on Stock-exchange Transactions (TST)
Financial Transactions Tax (FTT)
How do taxes on dividend work?
View all 7
Fractional shares
4
What are fractional shares?
Is there a minimum amount I can invest when buying fractional shares?
What are the fees associated with fractional investing?
What about dividends and stock splits?
Investment Plans
5
Why was my Investment Plan not executed?
I added some assets to my Investment Plan today. Why was it not (or partially) executed?
Why can't I add all assets to my Investment Plan?
When is the best time to fund my Investment Plan?
Can I create an Investment Plan that gets executed every week instead of every month?
