BUX

General Questions 7

• How do I close my BUX account?
• How do I receive interest on my cash balance?
• Free shares - how does it work?
• How do I file a complaint?
• How is the monthly service fee charged?

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Deposits & withdrawals 4

• How long do withdrawals take?
• How long do deposits take?
• How to change your linked bank account
• How can I make an international payment to BUX from Ireland?

Crypto 1

• Why can I no longer buy crypto with BUX?

Orders 4

• What is the maximum amount I can invest in one order?
• Buying US stocks with euros. How does this work?
• What types of orders do you offer at BUX?
• How does the free ‘Zero order’ work?

ABN Amro's acquisition of BUX 10

• Why did BUX decide to be acquired by ABN AMRO?
• Who is ABN AMRO?
• Will there be any immediate changes to the BUX app or user experience?
• Will the fees or costs associated with using BUX change as a result of this acquisition?
• Will there be new products or features introduced after the acquisition?

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Portfolio & Account 5

• Can I transfer my existing portfolio to BUX?
• Are the funds and shares in my account protected?
• How will I receive dividends?
• Where can I find an overview of my transactions?
• Performance metrics explained

Taxes 7

• How does BUX handle my taxes?
• What is financial transactions tax and when do I pay it?
• Belgian Tax on Stock-exchange Transactions (TST)
• Financial Transactions Tax (FTT)
• How do taxes on dividend work?

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Fractional shares 4

• What are fractional shares?
• Is there a minimum amount I can invest when buying fractional shares?
• What are the fees associated with fractional investing?
• What about dividends and stock splits?

Investment Plans 5

• Why was my Investment Plan not executed?
• I added some assets to my Investment Plan today. Why was it not (or partially) executed?
• Why can't I add all assets to my Investment Plan?
• When is the best time to fund my Investment Plan?
• Can I create an Investment Plan that gets executed every week instead of every month?